Effective Date of these Online Terms Of Use: 10 November 2009
This Privacy Policy explains how YTL Communications Sdn Bhd (“YTL Communications”) including its subsidiaries and affiliates (together referred to as “YTL Communications Group”), handles the personal information that you provide to us on web sites controlled by YTL Communications which link to this Privacy Policy (together referred to as "YTL Communications Web Site(s)"). Unless otherwise specifically noted, this Privacy Policy does not apply to personal information collected from you offline, or to third-party web sites to which YTL Communications Web Sites may link save as otherwise provided herein. Your use of YTL Communications Web Sites is subject to this Privacy Policy and the Online Terms of Use.
Please read this Privacy Policy before using YTL Communications Web Sites or submitting personal information to us.
What is "personal information" as used in this Privacy Policy?
"Personal information" means information that identifies you or could be used to identify you and which is submitted to and/or collected by YTL Communications Web Sites. Examples of personal information include your name, your postal address, your e-mail address and your telephone number.
How does YTL Communications collect information online?
YTL Communications collects information in two ways:
In what circumstances and for what purposes might YTL Communications collect and use personal information?
YTL Communications will use the personal information you provide through YTL Communications Web Sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on any YTL Communications Web Site, YTL Communications may use certain identifying technologies to allow that YTL Communications Web Site to "remember" your personal preferences. We will only use your personal information for other business purposes, such as to offer you the opportunity to receive notices regarding YTL Communications’ products or services.
Does YTL Communications consolidate personal information?
YTL Communications may consolidate the personal information of customers who use YTL Communications Web Sites. In addition, we may consolidate information in a non-identifiable form (aggregate/anonymous data) to help us better design YTL Communications Web Sites and YTL Communications products, to enhance our research activities, and to facilitate other business functions.
What choices do I have about how YTL Communications collects and uses personal information about me?
You may always limit the amount and type of personal information that YTL Communications receives about you by choosing not to enter any personal information into forms or data fields on YTL Communications Web Sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of YTL Communications Web Sites may ask whether you wish to opt into our contact lists for offers, promotions and additional services that may be of interest to you.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want YTL Communications Web Sites to use tracking technologies, such as cookies, to "remember" your personal information, such as mailing addresses, on return visits. However, YTL Communications Web Sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.
Who will have access to personal information about me?
Personal information can be accessed by a restricted number of YTL Communications employees, by certain companies with which YTL Communications may conduct joint programmes, and by third parties with whom YTL Communications contracts to carry out business activities for YTL Communications. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is YTL Communications’ practice to seek your consent where required by applicable law if you are registering for a programme which is conducted in conjunction with another company that may require access to your personal information.
Does YTL Communications share personal information with third parties?
Except as otherwise stated in this Section, YTL Communications will not transfer your personal information to third parties unless you have been provided with an opportunity to opt-in to this disclosure. YTL Communications may disclose your personal information without your opt-in to third party service providers which assist us with our business activities. YTL Communications further reserves the right to disclose your personal information to respond to authorised information requests from government authorities or when otherwise required by law.
How does YTL Communications secure personal information?
It is YTL Communications’ practice to secure each YTL Communications Web Site that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. YTL Communications cannot guarantee that unauthorised third parties will not gain access to your personal information; therefore, when submitting personal information to YTL Communications Web Sites, you must weigh both the benefits and the risks.
How may I correct personal information or delete it from current customer records?
With your support YTL Communications will keep personal information accurate and up-to-date. You may request to amend or correct your personal information. Please notify us of your wishes by contacting us in one of the ways specified below.
How long will YTL Communications store personal information?
In general, YTL Communications will only store your personal information for as long as it is needed to fulfil the purposes for which it was collected, subject to applicable data retention periods imposed upon YTL Communications by applicable law.
How can I contact YTL Communications?
If you have questions about the scope, use or amendment, of personal information that you have provided to us, or if you would like to opt out of future communications from a YTL Communications business or a particular YTL Communications programme, please contact us by clicking on the "Contact Us" link on the YTL Communications Web Site you are visiting. Alternatively, you may send a letter to the following address:
YTL COMMUNICATIONS SDN BHD
Level 8, One Oriental Place,
No.1, Jalan Hang Lekiu,
59100, Kuala Lumpur, Malaysia
If you would like to amend or correct your personal information and are contacting us by e-mail, please put "Amendment/Correction Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.
How will I know whether YTL Communications has updated this Privacy Policy?
If YTL Communications changes its privacy practices, an updated version of this Privacy Policy will reflect those changes and we will notify you of such changes by updating the effective date at the top of this Privacy Policy. Without prejudice to your rights under applicable law, YTL Communications reserves the right to amend this Privacy Policy from time to time to reflect technological advancements, legal and regulatory changes and good business practices.